Inside Sales Superstar

Alexandria, LA
Posted 4 years ago

Enhancesoft is a fast-growing, profitable, software-product development company based in Alexandria, Louisiana.

Our flagship software, osTicket, has been downloaded over 5 million times, and has users in over 190 countries, making it the most popular open-source ticketing software in the world. The hosted version of osTicket (SupportSystem) launched in August 2013, and has gained significant traction in the help desk and ticketing space, with over 100 new users signing on each month.

We’re looking for an entrepreneurial Inside Sales Rep who is collaborative, competitive and capable of creating wins for the customer and the company.

This position will report to the Vice President of Operations.

As the company’s first dedicated sales rep, your primary responsibility will be transforming inbound leads into sales.

You may be a match for this role if you:

• You thrive in an entrepreneurial environment and are self-motivated
• Have excellent communication skills and are a team player
• Love the opportunity to deeply listen and understand a prospect’s needs and help address those needs with our service.
• Have experience in B2B and/or SaaS sales

Key Responsibilities:

• Source new sales opportunities through inbound lead follow-up as well as other methods as necessary
• Understand business/enterprise customer requirements and align
• Close sales and achieve quotas
• Perform effective online demos for prospects
• Assist customers in troubleshooting and solving issues
• Develop a thorough understanding of our product and how our customers (and their customers) interact with it


• Strong phone presence; experience making dozens of calls/presentations per day is preferred
• Ability to understand and relate the customer’s environment to our solution
• Demonstrated ability to plan, organize and prioritize work
• Ability to influence others through presentations via phone, web or video
• Strong listening and collaboration skills
• Ability to communicate technical info and ideas so that non-technical professionals will understand
• Excellent verbal and written communications skills
• Proven inside sales experience preferred
• Track record of over-achieving quota preferred
• High energy level and resilience
• Customer-centric mindset
• Superb attention to detail

Job Features

Job CategorySales
Company BenefitsEnhancesoft offers a highly competitive salary with excellent benefits. If you want to join a small but growing team, with a proven track record, that is poised and preparing for hyper growth, click “Apply” below to begin the application process. We’ll call or email if we think there’s a good fit. Background checks will be required of final candidates. Enhancesoft is an equal opportunity employer.
About Our LocationWe’re based in downtown Alexandria, LA – a riverside town named one of Louisiana’s two adventure towns by National Geographic magazine. We’re in the heart of the Kisatchie, the state’s only national forest. Backpack, kayak, mountain bike. Join the diehards for their annual New Year’s Day ride or run on the 31-mile Wild Azalea Trail. Find your tribe at a MakerMorning. Paddle with a crew in the dragon boat races at Alex River Fete, shuffle with the Zombies or yarn-bomb trees as ArtWalk approaches. We’re home to a branch of Louisiana State University as well as smaller colleges, attractive and affordable historic housing and a burgeoning farmers market and restaurant scene committed to local foods. With a mix of small towns and sweeping rural agricultural landscapes, the region’s natural resources are abundant. Alexandria is also located within easy driving distance of Lafayette and Baton Rouge and less than four hours from Houston and New Orleans.

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